Privacy Statement
Effective Date: April 25, 2025Neighborhood Reach (“we”, “us”, or “our”) is committed to protecting the privacy of our B2B clients and website visitors. This statement explains how we collect, use, disclose, and safeguard your information when you engage our services or visit www.neighborhoodreach.com.
1. Scope
This Privacy Statement applies to our website, products, and services offered to business clients. It does not apply to third-party websites or services to which we link.
2. Information We Collect
We collect information you provide directly—such as business name, contact details, billing information, and project requirements—and information automatically collected through analytics, cookies, and server logs (e.g., IP address, browser type, pages visited).
3. Use of Information
Your information is used to deliver and improve our services, process transactions, communicate updates, personalize your experience, and for marketing communications (with your consent). We analyze data to optimize campaigns and enhance product offerings.
4. Disclosure of Information
We may share data with trusted service providers (e.g., payment processors, hosting partners) under confidentiality agreements. We do not sell personal information. We may disclose information to comply with legal obligations or protect our rights.
5. Data Security
We implement administrative, technical, and physical safeguards to protect your information. Access is restricted to authorized personnel, and we use encryption and secure protocols where appropriate.
6. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this statement or to comply with legal requirements. Afterward, we securely delete or anonymize the data.
7. Your Rights
You may request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the details below.
8. Changes to This Statement
We may update this Privacy Statement to reflect changes in our practices or legal requirements. We will post the revised date at the top and notify affected clients where required.
9. Contact Us
If you have questions or wish to exercise your rights, please contact:
Phone: 888-608-6275
Email: info@neighborhoodreach.com
Address: 12304 Santa Monica Bl. Suite 342, Los Angeles, CA 90025
10. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
- Right to Know: The categories of personal information we collect, use, and disclose.
- Right to Access: Your personal information in a portable format.
- Right to Delete: Request deletion of your personal information.
- Right to Opt-Out: Opt-out of the “sale” of your personal information.
- Right to Non-Discrimination: Not to be discriminated against for exercising your rights.
To submit a request, visit our Do Not Sell My Personal Information page, email privacy@neighborhoodreach.com, or call 888-608-6275.
11. GDPR Data Protection Rights
If you are located in the European Economic Area (EEA), you have the following rights under the EU General Data Protection Regulation (GDPR):
- Right of Access: Obtain confirmation and a copy of your personal data.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data (“right to be forgotten”).
- Right to Restrict Processing: Limit processing under certain conditions.
- Right to Data Portability: Receive your data in a structured, commonly used format.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent: Withdraw consent at any time without affecting processing before withdrawal.
To exercise these rights, contact us at privacy@neighborhoodreach.com or call 888-608-6275. You may also lodge a complaint with your local supervisory authority.